{"id":42,"date":"2016-05-18T09:28:50","date_gmt":"2016-05-18T09:28:50","guid":{"rendered":"http:\/\/mooringo.com\/en\/?page_id=42"},"modified":"2016-09-26T09:25:31","modified_gmt":"2016-09-26T07:25:31","slug":"guest","status":"publish","type":"page","link":"https:\/\/mooringo.com\/en\/guest\/","title":{"rendered":"As a guest"},"content":{"rendered":"

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[\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section transparent_background=”off” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” admin_label=”section” disabled=”off”][et_pb_row make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” parallax_1=”off” parallax_method_1=”on” parallax_2=”off” parallax_method_2=”on” parallax_3=”off” parallax_method_3=”on” parallax_4=”off” parallax_method_4=”on” admin_label=”row” disabled=”off”][et_pb_column type=”2_3″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_text background_layout=”light” text_orientation=”left” admin_label=”Text” use_border_color=”off” border_style=”solid” disabled=”off”]<\/p>\n

All berths in one place \u2014 on\u00a0your phone and tablet<\/h1>\n

Sun and holidays. Guest marinas occupied to the brim while you and everyone out at sea have left lots of empty private berths behind.\u00a0The Mooringo mobile app enables you to borrow or rent berths from private individuals and harbors who want their empty berths to be used.<\/strong><\/p>\n

You can pick and choose among private harbors, marinas, bridges and private buoys. Places that have not been available before can now become your new favourites. Book a berth conveniently with a few clicks, instead of an endless number of phone calls.<\/p>\n

\u00a0<\/p>\n

Discover new places<\/h3>\n

Mooringo not only solves the problem of full marinas, it also inspires you to discover new places. Private berths in cosy bays, small yacht clubs with fine barbecue areas, buoys that no one seems to use. Maybe you want to visit friends or leave the boat for a few days in an area you do not know so well?\u00a0 Mooringo lets you discover hidden jewels as well as new convenient berths in the archipelago.<\/p>\n

\u00a0<\/p>\n

Book up to a month in advance \u2014 arrive whenever it suits you<\/h3>\n

With Mooringo’s app you can really chill out at sea.\u00a0 You don’t need to worry about the harbor being full. Or that you have to enter the harbor at a special time to get a good spot. And since bookings and payments are handled through the app, you don’t need to adapt your plans to the harbor office’s opening hours. You can book a guest berth up to a month in advance and for up to seven consecutive days. If you need to change your plans, you may cancel up to\u00a0one day before your planned arrival and you will receive a full refund.<\/p>\n

\u00a0<\/p>\n

Berths suited for you and your boat<\/h3>\n

When you register in the mobile app, you specify what kind of boat you have: length, width, depth and weight. With that information, you’ll be presented only with berths that can accomodate\u00a0your vessel.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_image src=”https:\/\/mooringo.com\/en\/wp-content\/uploads\/sites\/3\/2016\/05\/appstore.png” show_in_lightbox=”off” url=”https:\/\/itunes.apple.com\/se\/app\/mooringo\/id1063963519?mt=8″ url_new_window=”off” use_overlay=”off” animation=”off” sticky=”off” align=”center” max_width=”60%” force_fullwidth=”off” always_center_on_mobile=”on” admin_label=”Bild” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” global_module=”108″ saved_tabs=”all”]<\/p>\n

[\/et_pb_image][et_pb_image src=”https:\/\/mooringo.com\/en\/wp-content\/uploads\/sites\/3\/2016\/05\/playstore.png” show_in_lightbox=”off” url=”https:\/\/play.google.com\/store\/apps\/details?id=com.mooringo” url_new_window=”off” use_overlay=”off” animation=”off” sticky=”off” align=”center” max_width=”60%” force_fullwidth=”off” always_center_on_mobile=”on” admin_label=”Bild” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off” global_module=”114″ saved_tabs=”all”]<\/p>\n

[\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section transparent_background=”off” background_color=”#ffffff” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” admin_label=”Sektion” disabled=”off”][et_pb_row make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” parallax_1=”off” parallax_method_1=”on” parallax_2=”off” parallax_method_2=”on” parallax_3=”off” parallax_method_3=”on” parallax_4=”off” parallax_method_4=”on” admin_label=”Rad” disabled=”off”][et_pb_column type=”2_3″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_text background_layout=”light” text_orientation=”left” admin_label=”Text” use_border_color=”off” border_style=”solid” disabled=”off”]<\/p>\n

Can you contribute with your own berth?<\/h3>\n

The idea of a sharing economy is to share and use untapped resources. In our case, we want to share our empty berths with others. Those who have a berth can either get paid for sharing their berth, but they can also let others use it for free. Maybe they have a cafe or a restaurant they want to attract people to. Maybe they just want to keep their harbor lively when the members are all out at sea. Our common goal is to create more guest berths for boat owners.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_button button_url=”https:\/\/mooringo.com\/en\/host” url_new_window=”off” button_text=”AS A HOST” button_alignment=”center” background_layout=”light” admin_label=”Knapp” custom_button=”on” button_text_size=”20″ button_text_color=”#ffffff” button_bg_color=”#242629″ button_border_width=”0″ button_border_radius=”6″ button_letter_spacing=”0″ button_use_icon=”default” button_icon_placement=”right” button_on_hover=”on” button_border_radius_hover=”6″ button_letter_spacing_hover=”0″ custom_css_main_element=”margin-top: 30px;||width: 200px;” disabled=”off”]<\/p>\n

[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section transparent_background=”off” background_color=”#f4f4f4″ allow_player_pause=”off” inner_shadow=”on” parallax=”off” parallax_method=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” custom_width_px=”1080px” custom_width_percent=”80%” make_equal=”off” use_custom_gutter=”off” fullwidth=”off” specialty=”off” admin_label=”Sektion” module_class=”faq” disabled=”off”][et_pb_row make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” use_custom_gutter=”off” gutter_width=”3″ padding_mobile=”off” allow_player_pause=”off” parallax=”off” parallax_method=”on” make_equal=”off” column_padding_mobile=”on” parallax_1=”off” parallax_method_1=”on” parallax_2=”off” parallax_method_2=”on” parallax_3=”off” parallax_method_3=”on” parallax_4=”off” parallax_method_4=”on” admin_label=”Row” disabled=”off”][et_pb_column type=”4_4″ disabled=”off” parallax=”off” parallax_method=”on” column_padding_mobile=”on”][et_pb_text background_layout=”light” text_orientation=”center” admin_label=”Text” use_border_color=”off” border_style=”solid” disabled=”off”]<\/p>\n

FAQ<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=”off” use_custom_width=”on” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”100%” use_custom_gutter=”off” gutter_width=”3″ custom_padding=”0px|0px|0px|0px” padding_mobile=”on” allow_player_pause=”off” parallax=”off” parallax_method=”off” make_equal=”off” column_padding_mobile=”on” parallax_1=”off” parallax_method_1=”off” parallax_2=”off” parallax_method_2=”on” parallax_3=”off” parallax_method_3=”on” parallax_4=”off” parallax_method_4=”on” admin_label=”Rad” custom_css_main_element=”width: 100%;” disabled=”off” global_module=”325″][et_pb_column type=”4_4″ disabled=”off” parallax=”off” parallax_method=”off” column_padding_mobile=”on”][et_pb_toggle title=”Why book and rent berths through Mooringo?” open=”off” admin_label=”Why book and rent berths through Mooringo?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    \n
  • You get the opportunity to discover and make use of new berths and buoys.<\/li>\n
  • You will get a berth at a marina or at a pier or buoy reserved for you.<\/li>\n
  • You do not need to rush to be sure of a berth. You tie up at your convenience without worrying about whether there will be any guest berths available.<\/li>\n
  • You do not need to enter harbors without knowing whether or not there is a guest berth there for you.<\/li>\n
  • You know that the berth fits your boat.<\/li>\n<\/ul>\n

    [\/et_pb_toggle][et_pb_toggle title=”Do I need to have my own berth out for rent to be able to rent others berths through Mooringo?” open=”off” admin_label=”Do I need to have my own berth out for rent to be able to rent others berths through Mooringo?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    No. You can rent other boat owner’s berths without having your own out for rent. Some harbours don’t allow you to rent or lend your berth. However, you should indicate where your home berth is when you register.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Does the app cost anything?” open=”off” admin_label=”Does the app cost anything?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    No, you can download the app for free. You do not need to pay any membership fees. We charge only a percentage of the transaction when you book and pay through the app. If you don’t book anything, you don’t pay anything.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How do I book a berth?” open=”off” admin_label=”How do I book a berth?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    You book and pay through the Mooringo app. When you find a berth that is marked as green on the map, you make the reservation with a few clicks. Once you have paid for it, the berth will appear red, occupied, and non-bookable.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”Can I book more than one berths for the same date?” open=”off” admin_label=”Can I book more berths on the same date?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    No, you can only book one berth per night. The system will give you an alert if you try to book more.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How far in advance can I book a berth?” open=”off” admin_label=”How far in advance can I book a berth?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    One month.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How many days in a row can I book the same berth?” open=”off” admin_label=”How many days in a row can I book the same berth?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    You can book a maximum of seven consecutive days. Thereafter you’ll need to make a new booking. (This is to avoid someone reserving a berth for the whole summer).<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”What do the colours of the pegs on the map mean?” open=”off” admin_label=”What do the colours of the pegs on the map mean?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    Green – Vacant berth that can be booked. Yellow – Vacant berth that cannot be booked (e.g. drop in berths) Red – Occupied berth.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How does the app know what type of berth I’m looking for?” open=”off” admin_label=”How does the app know what type of berth I’m looking for?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    When you register, you enter information in the app about your boat: length, width, depth, etc. The Mooringo app will then only offer you berths that are large enough for your boat, or up to 20% larger.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”What if another boat has taken the berth I have booked?” open=”off” admin_label=”What if another boat has taken the berth I have booked?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

    Since you have a confirmation in your mobile with contact details of the owner of the berth you and the boater currently using the berth can jointly contact the owner and thereby resolve the misunderstanding that way.<\/p>\n

    [\/et_pb_toggle][et_pb_toggle title=”How much do I pay and how?” open=”off” admin_label=”How much do I pay and how?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      \n
    • Mooringo has no fixed price list. The person who rents out the berth sets the price.<\/li>\n
    • You pay the price set by the person who rents out the berth, plus a booking fee of 10%.<\/li>\n
    • When you have found a berth that you want, you pay via the Mooringo app with your credit card. The money is deducted from your card immediately, to ensure that you actually show up at your booked berth.<\/li>\n
    • The person who rents out the berth gets the money a week after the rental has occurred. This is to protect you from paying for non-existent berths, or berths that do not meet their specification.<\/li>\n<\/ul>\n

      [\/et_pb_toggle][et_pb_toggle title=”What happens if I want to cancel a reservation that I have paid for?” open=”off” admin_label=”What happens if I want to cancel a reservation that I have paid for?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      You can cancel a booked berth up to 24 hours before the booked date and get a full refund. No boater can control the weather or other unforeseen events.<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=”Are there free of charge berths?” open=”off” admin_label=”Are there free of charge berths?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      Yes there are as the person who rents out the berth sets the price.<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=”How do I complain about a berth that does not exist or meet the specifications?” open=”off” admin_label=”How do I complain about a berth that does not exist or meet the specifications?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      Step 1<\/strong> is to contact the person who let out the berth, whose contact information you received when making the payment. Hopefully it’s a misunderstanding that is easily resolved. Step 2<\/strong> is to contact Mooringo. Since the person who rents out the berth does not get paid until a week after you have visited the site, we can reimburse you the money that you have paid. Please describe in detail what the problem was and what was said when discussing with the person letting you the berth so we have as much information as possible when contacting the owner of the berth. Please make sure to contact Mooringo as soon as possible after the problem has occurred.<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=”What happens if I do any damage to the berth I rent?” open=”off” admin_label=”What happens if I make any damage to the berth I rent?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      You or your insurance company is responsible for handling any damage caused by you.<\/p>\n

      [\/et_pb_toggle][et_pb_toggle title=”What happens if my boat gets damaged because of incorrect information about the berth?” open=”off” admin_label=”What happens if my boat gets damaged because of incorrect information about the berth?” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” disabled=”off”]<\/p>\n

      The person who rents out a berth signs a user agreement ensuring that the information provided is correct. If your boat is damaged due to incorrect information from the person who rented out the berth, then the latter should compensate you for it. However, you must prove that the damage occurred in connection with the rental, and because of the incorrect information about the berth.<\/p>\n

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